Marco polo support. Plus includes: More speed control options: 1.

Marco polo support Marco Polo uses third-party AI technology in our AI features but your Polos are not used to train the AI. Select Create Group or New Group. g. Feb 24, 2023 · 1. Select a filter to use while recording a Polo. How do I use Marco Polo? How do I save a Polo? How do I know if someone watched my Polo? © Joya Communications 2024. Mar 9, 2022 · How can I play music in the Background on Marco Polo? To play music in the background, all you need to do is to begin playing music through your device using Spotify, Pandora, or another app. To use Emoji Reactions 👇. Oct 14, 2024 · By tapping that icon, you can also access the transcript, see the length of the Polo, mute the Polo, and mark the Polo as watched. Changing notification settings, Do Not Disturb mode, and more. 1254 – 8 January 1324) [1] was a Venetian merchant, explorer and writer who travelled through Asia along the Silk Road between 1271 and 1295. Open a chat and start watching a Polo. We want you to have the best possible experience in doing this, which is why accessibility for the Marco Polo community is very important to us! When you subscribe to Marco Polo Plus, you automatically receive 6 Plus Passes so you can share the gift of Plus with your friends and family 🎁 A Plus Pass al Who can see your Polos, who can contact you, and more Jun 28, 2023 · Marco Polo Plus FAQ What is Marco Polo Plus? Marco Polo Plus is an optional paid subscription plan that unlocks premium features with more functionality and convenience. Tap Manage Subscription. Touch and hold the thumbnail of the Polo you want to save. Remove each person by tapping on their name and selecting Remove from Group. Restart your device. Extended Emoji Reactions are available in Marco Polo Plus. If you're connected to Wi-Fi, your data will not be used when sending and receiving Polos. Tapping Reply to will open a one-on-one Marco Polo chat, with a note in the chat tile indicating that this Polo is in regard to your Sharecast. Feb 24, 2023 · Your active status indicates the last time you were on Marco Polo. Contact us at support@marcopolo. 3. Plus includes: More speed control options: 1. Dec 28, 2021 · Marco Polo works great on a strong Wi-Fi or cellular connection. What does "Active status" mean? The Active status, listed at the top of a one-on-one chat, indicates the last time that user was on Marco Polo . Open the App Store or Google Play, search for Marco Polo, and make sure you’ve updated to the latest version of the app. Changing your profile photo, name, and more How do I change my phone number on Marco Polo? Does Marco Polo™ work on my Questions on how to use Marco Polo? Have a great story to share on how Marco Polo has helped you? We’d love to hear from you! Please ensure you launch Marco Polo and that it is ON. Tap and hold the Polo; Select Add Reminder. 2. Sep 16, 2019 · Marco Polo Permissions What does Marco Polo need access to? For the best Marco Polo™ experience, certain Permissions are requested. We’ve created a Polo Bot for you to test out all the fun features, and cool tricks on Marco Polo. 1. Mar 24, 2020 · *Note: When you have the 'Flip Front-Facing Camera' turned on, the image will flip to an un-mirrored view after you send the Polo. Tapping a Chat Tile opens the conversation Aug 8, 2024 · 1. Tap Invite or Chat next to the name of the person you’d like to connect with. Tap Notifications. Creating a group, adding people, changing group photo, and more. *You can also cancel your Plus subscription directly through the App Store (iOS) or Google Play (Android). On your Marco Polo® home screen, tap the Contacts icon or the + icon. If they don’t log into the account before the deletion date listed in the email they receive, the account will be permanently Marco Polo Support Admin Settings The creator of a group is the group admin who has access to the Group Settings , which can be found by tapping on the icon to the right of the group chat tile > selecting Edit Group > Group Settings Within the Group Settings, you’ll find several options for managing group members or personalizing your group Feb 1, 2022 · How do I change my email address? You can easily edit the email address listed in your profile! To do so: Tap on the Settings icon along the bottom of your Home screen; Tap on your name at the top of the screen Marco Polo Support. . Edit and manage your Sharecast. Account Information. Mark a Polo as Unwatched. It's heartening to learn that you were able to use Marco Polo to stay connected with your loved one, and we understand how important it is to preserve these memories. Force quit the app. Once you reinstall, you will enter Sep 27, 2019 · Tap on the three dots next to the group chat tile; Select Edit Group; Here you'll see a list of your group members. Select Save to Device. ; Go back to your Marco Polo home-screen, and here you’ll see a 'Reminders' tab at the top of your chats. This image is what we call a Chat Tile. me. Message us: https://www. Note Sharing *This is a Marco Polo Plus feature on iOS, to learn more about Marco Polo Plus tap here. If you've enabled your device's contact list, you’ll see your contacts listed here, or you can type the phone number of the person or people you’d like to add. Tap an Emoji Reaction. Mar 14, 2023 · Apple manages all billing for Marco Polo Plus subscriptions and Plus Pass purchases made on iOS devices. If they’re available, they can w Oct 2, 2019 · When you first set up your Marco Polo account, you may notice there are some contacts already added to your home screen. Billed annually, an individual subscription to Marco Polo Plus is priced at $59. NDIS participants can find and choose their ideal housemates and providers. Relaunch Marco Polo and make sure it’s ENABLED; Check timer settings. View all apps running in the background, then close Marco Polo; 2. Jun 9, 2020 · *This is a Marco Polo Plus feature on iOS, to learn more about Marco Polo Plus tap here Can't talk at the moment? Just tap on the Unicorn icon and select the Te Marco Polo Support Aug 22, 2024 · Your Marco Polo® Plus subscription offers an enhanced experience with premium features designed for more functionality and convenience. On the home screen, make sure it says ENABLED at the top, not DISABLED; The app may be in limbo. Notes: Deleting a chat only remov Nov 29, 2021 · When you add a contact, their profile image will appear on your home screen. A list of contacts from your device will be displayed. The owner of the Sharecast will not be notified when a participant leaves their Sharecast, however, the owner can see who is in their Sharecast at Jan 27, 2023 · If you're not hearing any sound when watching or recording a Polo, check to be sure your Marco Polo app and device are updated to the latest versions. Jun 28, 2023 · Marco Polo Support How much storage does Marco Polo use on my device? For the first 24 hours, Polos are stored on your device📱 After that, Polos are stored in our cloud ☁️ This helps free up space on your device. You can share text-based notes in Marco Polo Jan 27, 2023 · 1. For our community using our free version of Marco Polo, Polos are stored free in your account for 12 months. In your subscription list, select Marco Polo. Oct 21, 2020 · Tap on the Settings icon along the bottom of your home screen; Tap on your name ; Tap on your name once again and make the changes needed. Keep in mind, you won’t hear your voice change while making the Polo. How do I watch it? Any new, unwatched Polos in a conversation will be tagged with a red dot. How are inactive accounts handled? Accounts with two years of inactivity are scheduled for deletion. The Polo will be saved to the Photos or Gallery app on your device. Plus Features 👇 Spee Marco Polo Support Aug 28, 2023 · How do I save a Polo? You can save any Polos you've recorded. Jan 27, 2023 · Is the Marco Polo® app closing unexpectedly or not opening at all? Trying the following usually resolves the issue. Open the 'Reminders' tab to see all the Polos you’d like to respond to later. 5x, 2x, 2. You can switch between Oct 23, 2020 · You can talk live one-way and record on Marco Polo™! When you tap on the record button you are streamed live to the other user. Tap Photo. You can reach out to us on the following channels👇 . Apr 6, 2023 · 1. Tap on the thumbnail of the Polo you'd like to delete and select delete on the bottom right side of the screen. Apple typically honors all refund requests within 30 days of the purchase date (note, however, that refunds are given at their discretion). Tip: When logging into your Marco Polo account you may get a prompt that we've sent you an email to verify your account. Tap Add Person to invite new members to your group; To remove a member, tap on their name, then select Remove from Group Jun 28, 2023 · Marco Polo Support I want to delete my account immediately If you recently received an inactive account deletion email, your account will be scheduled for deletion on the date listed within the email. Tap Cancel Subscription. me/contact-us; Tweet us: @MarcoPoloApp; Find us on Instagram: @MarcoPoloApp; Contact us in-app: Settings > Help Marco Polo Support. Using Groups. Unlimited storage of Polos is available through Marco Polo Plus and Plus Family at no additional charge. Note: Only those with the Marco Polo app can interact with your Sharecast via emoji reactions and private messages. For . Keep the app running (do not remove it from the multitasking view). Frequently asked questions and support documentation for Marco Polo Jan 26, 2024 · Marco Polo Support What happens to Polos in trash after I purchase a premium plan? After you purchase a premium subscription, either Plus or Unlimited Storage, all Polos currently in trash will be restored to their respective chat archives. I received a notification from someone I don't know. To do this on an iOS device: Tap the three dots next to their Chat Tile Tap Block/Delete Cha Marco Polo Support Jun 9, 2020 · Marco Polo Support How to report security vulnerabilities If you believe you've discovered a security related vulnerability in our Apps (Marco Polo or Channels) or our websites (including marcopolo. 4. Mar 31, 2023 · Note: Since Marco Polo doesn’t support multiple Plus subscribers per single Apple ID, subscribers who would like another family member to be the account holder need to work with Marco Polo Support to unlock the subscription and move it to the new subscriber's Marco Polo account. Apr 6, 2023 · ↳ All Marco Polo connections - Select this option if you want your Seconds to be viewable by anyone you've talked to individually on Marco Polo. Tap Block/Delete Chat. You'll know if someone has watched the most recent Polo if there’s a small circle icon with their profile photo in the lower-left Support; Speak with us. The mute button is in the upper-right corner of the screen, and is a global setting that will mute or unmute all Polos. ↳ Only share with - Select this option to choose who can view your Seconds. We recognise that all clients have a right to be heard, and supported to achieve their best independence & quality of life May 21, 2024 · If you still have access to the phone number you used to create your Marco Polo account, you can login using that phone number and your email address. Marco Polo Support How do I fast forward, pause, or rewind a Polo? Feb 1, 2022 · You can easily add or change your profile photo! To do so: Tap on the Settings icon along the bottom of your Home screen Tap on your name at the top of the scre Mar 9, 2022 · To switch between your front-facing and rear camera, tap on the flip camera icon next to the record button, or double-tap on the screen. If you’ve properly paired your device, a Bluetooth icon will appear in the top right corner when you're using Marco Polo . You can mark a Polo as unwatched if you’d like it to play automatically the next time you open the conversation. If they don’t have Marco Polo, they can join and view your Sharecast on our Web platform. I don’t want people to be notified when I’m online. Tap the blue camera icon to begin recording and the red stop icon to send your Polo. * This feature is currently only available for Android devices. We Pride ourselves on being young support workers who foster relationships based around trust & respect for our clients. Just press and hold any Polo in the conversation and tap Use as Chat Tile Jul 12, 2024 · Marco Polo Accessibility. Last updated on January 27, 2023 Aug 28, 2023 · Marco Polo Support How can I restrict others from saving Polos I've shared If you want to restrict others from downloading and forwarding Polos you've shared, we have added an additional privacy setting you can access within the app. Under Account, you have the opti Oct 3, 2019 · Marco Polo Support. Just tap the Polo thumbnail and it When you reply to a participant’s private message, a one-on-one chat will open in Marco Polo with a note in the chat tile indicating that this Polo is in regard to your Sharecast. If it's a Group chat, all the members of that chat are able to see each other's Polos. Plus creates an elevated experience designed to help you stay more joyfully connected 🤗 . Feb 1, 2022 · What's a Polo? Every conversation on Marco Polo is a series of Polos (face-to-face video messages) that you can watch live, or watch and respond to later! Whether in a Group chat or 1-to-1 chat, Polos make being a part of your loved one’s day feel effortless, even when life gets busy. Marco Polo is the video chat app that brings you closer to the people who matter most without asking you to compromise on trust. Jun 28, 2023 · Marco Polo Support My account is active but I received an email about having an inactive account If you recently received an email stating that your inactive account would soon be deleted, check to make sure the phone number listed within the email is the number associated with your account. Frequently asked questions and support documentation for Marco Polo Nov 8, 2023 · First, make sure you have the latest version of Marco Polo . So on your end, while recording, the image will still appear as a mirror image, but for the person watching your Polo, the image will not be mirrored. Account holders are notified via email 30 days before the account is scheduled for deletion. Open a chat. com P: 03 5292 0488 ABN: 97 664 923 175 Oct 8, 2019 · Marco Polo Support. At the top of the window, tap the title of your Sharecast. What sets Marco Polo Supports apart is not just their commitment to providing essential care but the unique approach they take in matching clients with support workers. Tap on Edit Group. Once your Sharecast is up and running, you can edit the details and manage participants. Support coordinators can streamline the matching process for their clients. Jun 9, 2020 · Marco Polo Support. Tech Support. The creator of a Group automatically becomes the Group Oct 2, 2019 · You're able to block any user from contacting you on Marco Polo . Marco Polo will only listen in the background during certain times to Apr 20, 2023 · 2. Android Permissions: SMS: allows auto-verification of your phone number during sign up, and SMS invites for friends you invite to join you on Marco Polo™. Open your Sharecast. On your home screen, tap Settings. After 12 months, the Polo is moved from your chat archive to trash near the first of the following month. Open the Marco Polo app; 2. Notifications. Feb 1, 2022 · 5. Tap the smiley face in the lower-right corner. Sep 24, 2024 · 1. How to create a group chat; How do I add/remove people from my Open a conversation; Tap on the Unicorn icon; Select the Magic Wand to access the voice effects; Here you can choose between the helium, macho or robot voice filter. Adding text to a Polo, voice effects, doodling on Polos, and more Jun 28, 2023 · Who can see my polos? In a one-on-one conversation, Polos are only seen by you and the person you’re in conversation with. Select Delete Chat. Toggle the switches on/off for the setting you’d like to change. If you’re still having trouble, try restarting your device. The names displayed on your chat tiles are pulled from your device's address book. May 2, 2022 · Anyone can tap on the link and if they have Marco Polo installed, they'll be taken into your group. Go to your Marco Polo settings (within Marco Polo) 2. This dynamic team, composed of young, vibrant individuals with diverse backgrounds and interests, ensures that each client finds a companion, mentor, and role model all rolled Apr 5, 2023 · The Marco Polo Support team will typically be able to accommodate refund requests for Marco Polo Plus Subscriptions purchased through Google Play, as long as they’re made within 60 days of the purchase. Due to community growth, we’ve changed how long we store Polos for free All Polos are now stored free for 12 months. Share the real you. Oct 19, 2022 · Missing from the Marco Polo site are the hundreds of hours of Hunter's video selfies - ranting about his not getting his fair share of the take on deals, his family, cocaine nourished debauchery with young women provided by international sex traffickers, providing cocaine as partial compensation for sex (drug dealing) Marco Polo removed a vast Jan 27, 2023 · How do I know if someone watched my Polo? When you open a conversation, you'll see the Polo timeline along the bottom. marcopolo. Interested in learning more about using MarcoPolo For Educators at your school or program? Is MarcoPolo For Educators research based? Is there a pathway that all children take through the app? Is there a specific number of video adventures recommended for Pre-K children each week? Is there a suggested way for Pre-K children to use the app? On which devices are the MarcoPolo For Families app and MarcoPolo For Educators available for use? What are the system requirements to use the app and Educator Platform? Marco Polo Supports was born out of a passion for people living with disability. Name * Email * Topic * General Marco Polo Inquiry Message * Send Message Media Inquiries. The following explains what each Permission enables. me), please visit our Vulnerability Policy page and follow the instructions therein. It may seem like you’re chatting with a real person, but you’re actually talking to pre-recorded Polos. A: 410 Horseshoe Bend Rd, Armstrong Creek, VIC 3217 E: contact@marcopolosupports. Newer Polos will be on the right side. After you have removed everyone from the Group, tap Leave Group to remove yourself from the group. Mar 30, 2023 · To upload a video to Marco Polo 🎥 . Note: The word Chat and the beach ball icon on the chat tile indicate that this person is already on Marco Polo, whereas Invite indicates that they are not yet on the app. If Founded in 2013, MarcoPolo Learning is an award-winning early childhood education company focused on developing premium content and instructional support, married with innovative technology, to elevate quality in the classroom and at home. That’s it! Jan 27, 2023 · If they already have Marco Polo®, they’ll view your invite and join your Sharecast directly in the app. Look at your email and If it's verified you'll see "verified" in green lettering If it's not verified- please tap on your email and follow the prompts to verify your email. Tap on your name 3. , “57 minutes ago,” and instead show an approximate time such as “recently” or “last week. ” On your Marco Polo home screen, tap a chat tile to open a conversation. Then tap Done on your keyboard to save Jun 28, 2023 · To end your Marco Polo Plus subscription: Open the Marco Polo app and tap Settings. That 12-month timeline starts the month the Polo is sent. You can also set a Group Polo as a Chat Tile. Jan 19, 2024 · 2. So have fun! Just click the test chat tile to try it out. Marco Polo (/ ˈ m ɑːr k oʊ ˈ p oʊ l oʊ / ⓘ; Venetian: [ˈmaɾko ˈpolo]; Italian: [ˈmarko ˈpɔːlo] ⓘ; c. We don’t read the transcripts or summaries the AI generates unless you ask us to troubleshoot a specific issue with a transcript or summary. Jul 1, 2024 · From this screen, you can see the summary of any unwatched Polo and select a variety of options for that chat! These options include: View the transcript; Mute playback audio (Polo will play silently and enable closed captions) Play the Polo; Start a group chat (if 1 on 1 chat) Edit chat info (if Group or Sharecast) Mark it as a favorite; Mark Nov 29, 2021 · Open the conversation by tapping on the Chat Tile; Hold down on the thumbnail for any Polo; Tap More Options; Select Use as Chat Tile (if you're in a 1:1 Chat) or Use as Group Tile (if you're in a Group Chat) Feb 1, 2022 · Polo Bot / Test Bot. Tap Plus Subscription. You are able to log off by deleting the app, and then reinstalling. Notes: If you delete a Polo that you recorded, the above steps will delete the Polo permanently for you and all others in the conversation as well as delete it from the Marco Polo servers. Feb 29, 2024 · All Polo transcripts and Polo summaries are generated by AI language processing algorithms. Note: Tap the Natural filter to return to your unfi At Marco Polo, we’re reimagining social connection through our popular video chat app, designed to help millions of people connect authentically. ; Choose from: - recent videos by tapping a pre-loaded video thumbnail at the bottom of the chat, - all videos by tapping the icon with nine small squares in the bottom-left corner, 1. On your Marco Polo home screen, tap the three dots next to the chat tile. We're dedicated to connecting users in a fun and meaningful way. Tap Record, then select Unblock. Our number one purpose is to bring family and friends closer through conversations and shared moments. Tap Filters. This displays all of the Polos you've sent and received. You can hide the details about when you were last active, e. Jan 27, 2018 · Can't find the answer to your question? We'd be happy to hear from you! Our support team will get back to you as quickly as we can 🤗 . This helps you both keep track of which Polos are related to your Sharecast and which ones are part of your regular conversation. Dec 9, 2022 · To use a Bluetooth device with Marco Polo, turn on Bluetooth and connect your device. This should ensure that it responds to you even if you are using another app or your device is in sleep mode. With the people who matter the most. Your Polo audio will now be directed to the stereo or speaker your device is paired with. ” Jul 12, 2024 · Group Privacy Anyone can create or be added to a chat with more than two people (“Group”) in Marco Polo. Jan 24, 2022 · *This is a Marco Polo Plus feature on iOS, to learn more about Marco Polo Plus tap here Record special moments at high resolution using Marco Polo, automaticall Marco Polo Support Taking high quality photos & videos in Marco Polo ®️ Sending Polo Messages. If you didn’t add these contacts, we’v Marco Polo Support Aug 22, 2023 · A participant may leave a Sharecast from the Marco Polo home screen by tapping the 3 dots to the right of the name of the Sharecast they want to leave and then selecting the Leave Sharecast option. Jun 9, 2020 · *This is a Marco Polo Plus feature on iOS, to learn more about Marco Polo Plus tap here There are a few ways to control the speed of the Polo you are watching. When you start your Polo, the music will continue playing in the background. Providers can connect with a diverse pool of participants seeking housing solutions. Marco Polo is designed for anyone seeking and providing disability housing supports. Tap on the three dots next to the chat tile . Check the Google Play Store or App Store to install the latest update. And don’t worry! No one will ever see your test Polos. Oct 11, 2023 · Unlimited Storage. If they don't have the app yet, they'll need to download it first and then go back and tap on the link. Tap the Unicorn icon. On your home screen, tap the magnifying glass or Contacts icon. Apr 11, 2022 · Currently, Marco Polo™ does not offer a log out feature. Dec 28, 2021 · Marco Polo Support. You’ll see the emoji float across your screen. Apr 4, 2023 · Once you’ve selected contacts to connect with, you can send someone a video message or “Polo. That’s our purpose – to help people feel close – and we do it without engaging in practices that harm our community. To request a refund, contact Apple Customer Support directly by following the instructions here. 99 Frequently asked questions and support documentation for Marco Polo Note: Basic Emoji Reactions are available in the free version of Marco Polo®. Powered by Help Scout. From the options view, you can also mute the Polo, access the transcript, and mark as watched. Apr 3, 2023 · 1. Marco Polo Supports. We're happy to help in whatever way we can ️ Aug 28, 2023 · How much does Marco Polo cost? Marco Polo® is free to download and use! We also offer paid subscription plans for mobile iOS and Android devices. 5x, 3x; Photo Polos Marco Polo Support. The Marco Polo Plus and Plus Family subscriptions unlock premium features with more functionality and convenience. Jun 28, 2023 · 1. Type the person’s name or scroll to search, then select their chat tile. What do I do if I need technical support? Is MarcoPolo For Educators FERPA compliant? Is MarcoPolo For Educators COPPA compliant? Is there a single sign-on? Can school districts/programs bulk upload class lists? Is data in the app connected to GOLD®? See all 9 articles General Information Oct 3, 2019 · Marco Polo Support. I received a Polo. aqrt rmg oaaj imuhmt qupzq mjdcoh cacje nlreh npptdvs phac