Citidirect mobile token change phone number. Enter the challenge code to SafeNet MobilePASS on .

Citidirect mobile token change phone number The mobile app is currently available in selected markets and can be downloaded on mobile as well as tablet devices. Then, using a phone, the user scans QR code displayed on the computer CitiDirect Mobile Token: Activation - Citi The CitiDirect BE ® Mobile Token Feedback Form . ; To add a completely new number, click 1. txt) or read online for free. We value your feedback. Save time with a streamlined login process – Biometrics Authentication available in approved markets Phone number +353871614407. Part of: Guides > Guide to your Digital Token. Registering Your New Token Signing On With Your New Token. Copy entitlements from the Model Account to new Accounts. Copying of entitlements concerns CitiDirect settings and statements. How do I change my mobile number before I re-activate Mobile Token? • Security Managers can update your phone number on your behalf. What is CitiDirect® mobile token? This is a new login credential available on the CitiDirect mobile app that enables users to login to CitiDirect® desktop and mobile. • Change your PIN regularly, and be sure to change it immediately after your first successful sign-on. The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect Scroll to Section 1: “User Information”, and ensure the mobile number is accurately entered. 定義; 名稱/ID ** 請務必填寫正確，並確保與網銀上所顯 示者完全相符，包含任何標點、空格等。 *Primary Contact Name: 主要聯絡人姓名 *Email Address: 電子郵件信箱 *Phone Number: 電話號碼 Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Token downloaded on the user’s personal smartphone or corporate device. 7. It is where the CitiDirect server is located. *CitiDirect Client Definition Name / ID: CitiDirect 客戶. Step 3 Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. MobilePASS is an option for both Host 2 and Host 9 login onto CitiDirect BE applications. Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE ® Mobile and CitiDirect BE Tablet using the mobile application on your Android, Apple, Windows or Blackberry device. Submit the record as CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. ; Do you have a new Phone Number? Change your telephone contact details by clicking Update phone number. CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. Download it today! For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Maximum number of bills paid per request Businesses can make twelve (12) payments per request for each CitiBusiness Online session, but there is no limit to the number of requests per day. Scan the QR code to download* the CitiDirect mobile app Change and update your address and contact details through Citibank Online. Treasury and Trade Solutions 2. Scan the QR code to download* the CitiDirect mobile app The id token has return claims including my email address as well as other attributes that I've configured to return, but nothing regarding the mobile phone number used for MFA. 6 What information is displayed on the Main Menu CitiDirect BE Mobile currently supports payment initiation for pre-formatted CitiDirect® Mobile Token Overview 1. For faster change of contact details, please use the Citi Mobile App®. Scan the QR code to download* the CitiDirect mobile app Change Secure Password – (If you know your password and want to change it) Password Policies. Number of total payments in CitiDirect BE Mobile vs. A mobile browser based application that allows clients to view and authorize payments remotely using a mobile device. As a Security Manager, can I deactivate a user? "Registered Citi Mobile Token Device" refers to my preferred mobile device on which I have registered my Citi Mobile Token; 4. • Existing users can also log into CitiDirect and Launch CitiDirect on your computer and input your UserID, click on ‘Login’ to mobile token from the Mobile app directly, by selecting “Switch to a New Phone” option in the Settings. How to switch your Digital Token onto another device The CitiDirect mobile token is a new, upgraded version of mobile token for CitiDirect Scroll to Section 1: “User Information”, and ensure the mobile number is accurately entered. 1. One-Time Password Token Either (i) a mobile application soft token (e. Click Submit to update this credential type in the current user profile. If your mobile phone is broken, your Citi Mobile ® Token is still activated, Log in to Citi Online and try a demographic change. Enter the 6-digit password . Open the installed application. com. Open the token or the MobilePASS application, enter your PIN and copy the challenge displayed in CitiDirect on your phone. Treasury and Trade Solutions DISCOVER The New CitiDirect® Mobile Token Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity At Citibank, we are committed to making Citibank Online a secured banking environment for you. 31. Challenge/Response – Host 9 The user only needs a SafeNet card (token) and access to the Internet. Setup — CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. if you want to grant this . You will now be at the CitiBusiness Online Main Menu and can access your account information. A new mobile experience for payment review, authorization and release. For security, you can set up your digital token on only one mobile device of your choice. You may also leverage uniquely mobile tools to localize lost or stolen smart phones, which increasingly deter hackers from stealing mobile business devices today. 3K views. Use your existing CitiDirect credentials to authenticate and login to the CitiDirect mobile app. Select the correct token (the application may contain more than one token). The user only needs a SafeNet card (token) and access to the Internet. • Existing users can also log into CitiDirect and update their mobile number by selecting: Settings/Authentication/Mobile Country Existing mobile token users can request the reactivation of mobile token (i. your mobile app store STEP 2: Activate MobilePASS on your handset using instructions provided by email STEP 3: Login to CitiDirect BE via desktop, mobile or tablet device with the dynamic passcode generated on your smart phone Download the MobilePASS application from the following stores: Empowering clients by leveraging mobile devices Citi Mobile Token - Authenticate your transactions securely with ease. Click here to learn more. During login, you will be prompted to change this temporary password. Add/Verify your number in the Mobile Phone Number field. Step 2 QR code and instructions will appear on the screen Note: If prompted, enter the Password. MobilePASS is an Switched to a new phone? Learn how you can set up your Digital Token on your new device easily by following our simple guide. What happens if connectivity is lost while working within the CitiDirect BE Mobile browser application? If the connection between the user interface (pages displayed on the user mobile phone) and CitiDirect is terminated, the CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Use it to authenticate Change password Change User ID Sign Of Preferences Email Request for an OSD OTP has been sent to your registered mobile phone number xxxxxx3516 After you have received the OTP, enter it below and then click -Continue". Treasury and Trade Solutions DISCOVER The New CitiDirect® Mobile Token Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity Change Secure Password – (If you know your password and want to change it) Password Policies. • To change the language Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Scan the QR code to download* the CitiDirect mobile app Mobile Phone Number displays on the screen. Challenge/Response – Host 9 . 0 801 343 978, +48 (22) 690 15 21 . This document provides an overview and frequently asked questions about CitiDirect Mobile Token, a new login credential for CitiDirect desktop, mobile, and tablet access. Client Name. Additional authentication is required for designated online transactions where a higher level of security is needed. Scan the QR code to download* the CitiDirect mobile app CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. CitiDirect BE solutions — whether accessed via desktop, mobile or tablet devices – are protected by several security tools beyond Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - FAQ Answer: I am unable to connect to CitiDirect Online Banking. %PDF-1. Email. Security Manager – How to create a new user profile How to add and modify user entitlements; Security Manager – How to change a payment flow – a transaction authorization level; Security Manager – CitiDirect® Mobile Token Guide ; How to add an account number in the Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Mobile Activation. Click Submit. The User Profile Detail Form appears. 5, CSS-MP 1. 00 – 17. Setup — We bring you a digital banking platform that is so simple and convenient, it's like having a bank in your hands. Scan the QR code to download* the CitiDirect mobile app CitiDirect® Mobile Token Overview 1. Click on the different category headings to find out more and change our default settings. CitiDirect BE Mobile does not use any public or private “Cloud” technology to store client’s data, both temporary and permanent. We urge you to register your Token as soon as you receive it. An email notification will be sent to 4. CitiDirect BE Mobile logon screen. Submit the record as demonstrates key CitiDirect features • Complete e-Manuals with detailed step–by-step instructions on how to use CitiDirect Online Banking SafeWord Card Helpful Hints • Memorize your PIN; do not write it down. Optimized Security Download and install the CitiDirect BE application from the online store on your mobile device. If your organization is enabled for MobilePASS, you may also initiate the credential request CitiDirect BE login. to transfer it to a new device) without further Security Managers’ approval. option to the user. S. Like. When you are finished, click on the Save Changes button. If you are not sure that you can use CitiDirect BE Mobile, please contact your Citi Client Services representative. Enter the OTP sent to your registered mobile number Step 5. ⚫ For conducting designated transactions on Internet Banking, please click hijacks during the payment life cycle. Each token has its own independent algorithm and PIN. Important information. CitiDirect • CitiDirect BE Mobile is available in English, Bulgarian, Chinese (simplified and traditional), Czech, An obfuscated cookie is used as a session token; this token is time limited and if no interaction occurs within five minutes, it expires. Reels. The CitiDirect mobile token is available in approved markets, including Poland. Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. In the Credentials list box, click New. Monday – Friday 8. Enter the challenge code to SafeNet MobilePASS on The New CitiDirect® Mobile Token Discover Secure Login with CitiDirect Mobile Token Your CitiDirect Mobile Token allows you to easily and securely authenticate Bank about the change of the CitiDirect User data (such as name, CitiDirect HelpDesk Phone no. Android. 00 . Open the token or the MobilePASS application, enter your PIN and copy the challenge displayed in CitiDirect BE on your P. With CitiDirect BE Mobile, enjoy enhanced visibility and on-the-go access into Citidirect CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. • Create your CitiDirect BE login profile using activation information provided by Citi. What are the benefits of a MobilePASS? MobilePASS allows for a more convenient way to log in to CitiDirect BE: CitiDirect mobile token is a new, upgraded mobile token for CitiDirect desktop, mobile app and tablet login. Explore. Phone no. How do I change my mobile number before I re-activate Mobile Token? • Security managers can update your phone number on your behalf. ). Get_Started_With_Mobile_Token_FAQ - Free download as PDF File (. CitiDirect BESM Mobile. 10 What are the default notifications settings? An obfuscated cookie is used as a session token; this token is time limited and if no interaction occurs within five minutes, it expires. A built-in security token, Citi Mobile® Token, replacing other methods like physical Security Device or One-Time Password (OTP) via SMS, which lets you generate an This video will show you how to log in to CitiDirect on a computer and mobile device using the CitiDirect mobile token and biometric authentication. Expiration. 8. Scroll to Section 2: “Credentials”, and add “Mobile Token” (see #5 below). Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Model Account number The Citi Mobile® Token Video. All user profiles with a "Processed" or "Repair Req'd" status are listed. CitiDirect • CitiDirect BE Mobile’s security features are an extension of CitiDirect BE — it leverages the portal. Check the account type Omnibus. 12. More. Scan the QR code to download* the CitiDirect mobile app Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Once the password has expired, the user will be forced to change their passwords before continuing. What is the MobilePASS Token? Users may login to CitiDirect BE ®, CitiDirect BE Mobile and CitiDirect BE® Tablet using one of two SafeWord authentication methods: (i) the existing SafeWord card; or (ii) the new MobilePASS Token downloaded on the user’s personal smartphone or corporate device. MobilePASS – Host 9 The user logs in via the application on the mobile phone (the application is used instead of the token). How can I generate one-time "Security Code" or "Transaction Confirmation Code" by using "Mobile Token"? ⚫ For conducting designated transactions on Mobile Banking, "Mobile Token" will be used automatically, please follow the instructions to complete the transaction. Home. You can use multiple tokens (up to 10) within a single MobilePASS application on a mobile device. 00 You cannot activate the mobile token without a phone lock securing your mobile device. Shows. This authentication method, when combined with a secure password results in multifactor authentication. Please refer to MobilePASS User Guide for further Success! Your mobile . Mobile okTen The user logs in via CitiDirect application. What are the benefits of a MobilePASS? MobilePASS allows for a more convenient way to log in to CitiDirect BE: Enter the login ID and click on Continue. Enter your PIN in the Token PIN field. g. 2_January 2024 Success! Your mobile . Scan the QR code to download* the CitiDirect mobile app Security Manager can choose between mobile token (MobilePASS app) and hardware token Do I need to inform the Bank about the change of the CitiDirect User data (such as name, surname)? Yes – if the Security Manager makes such a change to CitiDirect HelpDesk . CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. MobilePASS can be used to login to CitiDirect BE and CitiDirect BE Mobile just like the SafeWord card today. To get this response from your SafeWord Card: you will view all the languages currently available for CitiDirect BE Mobile. Once your Security Manager adds the MobilePASS login method to your profile, you CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. A CitiDirect BE Mobil applikáció a Citi központi online bankolást biztosító platformjának kiegészítése; egy letölthető szoftver, amit a CitiDirect BE Online felhasználók ingyenesen letölthetnek telefonjaikra, és ennek segítségével tenyerükből intézhetik cégük alapvető banki ügyeit. Take a moment to tell us about your experience so we can further improve the mobile token. 5. • Ability to edit user’s mobile number and address after selecting Mobile Token during credential registration process for digital onboarding CitiDirect Mobile • Enable dark and light mode from settings page • Visual display listing all user IDs that have logged in from the mobile device for users with more than one user ID CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. No. Click the Input Tab. Scan the QR code to download* the CitiDirect mobile app Token for your CitiDirect BE login. ‎CitiDirect® offers a mobile experience for payment review, authorization, initiation, and release. Personal Identification Number (“PIN”). CitiDirect Mobile Token: Activation The information does not usually directly identify you, but it can give you a more personalized web experience. Does CitiDirect offer a solution for initiating both domestic and international payments? Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. A challenge code will be displayed on the CitiDirect BE login screen. Because we respect your right to privacy, you can choose not to allow some types of cookies. pdf), Text File (. Click ‘Submit’. Comment. This includes many BlackBerry, Apple CitiDirect® Mobile Token Overview 1. External Users. Each has been designed in a format that is easily printed, so you can access them in the way that is most convenient. Access the My Profile via your My Citi dashboard To amend your details, select Update Contact Details in the sidebar. ps@citi. For primary mobile number updates, you will not receive any SMS OTP on your new primary mobile number for 2 business days. 4 %âãÏÓ 291 0 obj > endobj xref 291 33 0000000016 00000 n 0000001451 00000 n 0000001598 00000 n 0000002065 00000 n 0000002735 00000 n 0000003380 00000 n 0000003565 00000 n 0000003679 00000 n 0000003791 00000 n 0000004102 00000 n 0000004596 00000 n 0000005186 00000 n 0000005554 00000 n 0000006112 00000 n 2. Generate one-time password for enhanced security when authenticating designated transactions. View All CitiDirect Services Guides CitiDirect Mobile Token: Activation - Citi CitiDirect® Mobile Token Overview 1. . Submit the record as Login Help - CitiDirect ® Login Requirement The CitiDirect BE ® employs secure login processes to ensure that data is safe and accessible only to authorized users. Citi UAE. View, save or print your statement or advices when you need to. Check Allow Mobile Access if you want to grant this option to the user. Password expires after 180 days of 1. ; To change a number, click Edit and enter new digits. help@citi Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. The changes are saved and a confirmation message displays. 0 Background to CitiDirect BE Mobile (General Information) 1. 2. CitiDirect Mobile Token FAQ; show. Maximum number of frequent payees When you add a new payee or change payee information, you will be asked if you wish for that payee to appear as a frequent The CitiDirect mobile token is available in approved markets, including Poland. Security Manager. Get push notifications or SMS about your bank or credit The information does not usually directly identify you, but it can give you a more personalized web experience. Create and confirm an ATM Password code If you have lost your mobile phone, there are 3 ways to disable your Citi Mobile Token: 1) Log in to your Citibank Online account on your browser and follow these Download the Citi Mobile App for secure and convenient banking, investment, transaction, and account management. email. 32. Open the SafeNet MobilePASS application on your phone. 9 Is CitiDirect BE Mobile available for all CitiDirect users? Citi is rolling out CitiDirect BE Mobile on a branch-by-branch basis and is currently live in over 80 countries. If enabled for a particular country and client definition, Security Managers (maker/checker) can go to change within CitiDirect? No, all user entitlements remain the same. Payment Currency 4. 2/8 5. MobilePASS) or (ii) a physical token CitiDirect BE login. Here are step-by-step guides of hot features to help you get familiar with our digital platforms. Setup is simple and login is convenient! Please have your Security Manager check your setup as you may have been set up for Mobile Access only with no SMS and/or e-mail notifications; or country code and/or phone number; or In the Credential ID field, edit the Credential ID (SafeWord™ Card serial number, CBII User ID, etc. Live. Password expires after 180 days of CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. Scan the QR code to download* the CitiDirect mobile app Once activation is complete, you can log in to the desktop, mobile or tablet version of CitiDirect BE with passcodes generated on your smartphone. Treasury and Trade Solutions Step 1: Launch BizChannel@CIMB Mobile App Step 2: Slide for Mobile Token Step 3: Click "Next" Step 4: Click "Add Token Account" Step 5: Use your mobile device to scan QR Code from BizChannel@CIMB Website within 60 seconds to avoid expiry of QR Code Step 6: Enter your existing BizChannel@CIMB Login password Step 7: To agree with Term & Conditions How do I properly add a link to my Favorites list for the CitiDirect Web site? How do I do client linkage? Daylight Saving Time's New Start: March 11, 2007 in U. Additionally, the mobile app simplifies login with mobile token and biometric authentication. from the online store on your mobile device. For more details, please refer to the CitiDirect BE User Guide. 1 What types of phones will CitiDirect BE Mobile be compatible with? CitiDirect BE® Mobile is a mobile Internet application which can be used through most feature and Smartphone browsers. Looking for More Questions? Back to FAQ Home The CitiDirect mobile token is available in approved markets, including Poland. 9. • Once you see a QR code on screen, open the CitiDirect mobile app on your mobile phone, tap “Desktop Login” and then enter the passcode. Name. Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - Training Guides: CitiDirect Online Banking Training Guides offer detailed, step-by-step written instructions for a variety of functions and tasks. • Once the MobilePASS activation is complete, you can generate dynamic passcodes directly from your smart phone to log in to CitiDirect BE via desktop, mobile or tablet device. Reactivate mobile token credentials for logging into CitiDirect by following the simple Your CitiDirect Mobile Token allows you to easily and securely authenticate your identity and log into CitiDirect on your computer. Once deactivation is done, you will need download BizChannel@CIMB Mobile App on your new mobile device in accordance with this FAQ page to access your Mobile Token. Will I be able to continue to use CitiDirect BE® Mobile User Guide Download and Login Welcome Tutorial Push Notifications to change their mind, if required. Value Date Range. MobilePASS is an Contact your customer service representative 24 hours a day, 7 days a week, 365 days a year, by calling the number on the back of your card or click here to look up contact information for your region. appear in the Token display. Sign up for MobilePASS now! *Available from the App Store ® , BlackBerry ® World ® Storefront, Google Play ™ and Windows Store. Stay up to date. Please enter model account number and select at least one of the following services and then in table 6 (column 1) enter accounts on which settings will be copied from the model Account. "SMS" means short message service provided by my mobile phone service provider which you may utilise to notify me of my OTP; 4. Mobile > Settings > Switch to a New Phone 6. Save time with a streamlined login process – Biometrics Authentication available in approved markets •Quickly action payments with a modern and Note: If you are a new user, you may be required to change your Password (sent by email) and set up the Security Questions. Setup — Enable Citi Mobile@Token Enable Citi Mobile@ Token Introducing Citi Mobile Token@. There doesn't appear to be a way to configure CitiDirect BE SM Mobile. Once this step is completed, you should start receiving SMS Within the app, you can change your token PIN (4 alphanumeric characters) and token name as well as disable and enable a token. For a complete list of all available contacts, select ALL. Activate Citi Mobile Token . First Name: (as per ID documents) Middle Name: (as per ID documents) Last Name: (as per ID documents) Login ID (existing users only) Email Address: Mobile Number: Telephone Number: CitiDirect User Administration Form_v1. 0 801 343 978, +48 (22) 690 15 21 Monday – Friday 8. Step 3 Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during The CitiDirect BE ® Mobile Token Feedback Form . 6. Share. Why should I try it? Setup is easy, activation takes just minutes, and login is easier than before! 3. 36 · 12 comments · 7. Approximately how long did it take you to complete the Mobile Activation? More than 5 minutes. Trade Advisor Mobile: Site Map: Log-out: CitiDirect Online Banking - Contacts: You can select one country from the dropdown below for a list of available CitiDirect contacts in that country. However, you can set the same PIN for various tokens. Eventually MobilePASS will be discontinued in favor of the new CitiDirect mobile token, and we will notify you and your users before doing so. token is now activated. Securely manage your global cash and trade needs anytime, anywhere, real time, with our award-winning mobile banking solution. 0, JavaScript 1. Phone. eStatement > eAdvice > Enroll Citi Alerts. 3. Support email. Enter the User ID (token number) and click on CONTINUE. 4. 0 This will allow you to change the number of payments viewed on each screen. A warning will appear for the last five days before a password is about to expire. 4. activation email. Determine if you can connect to other Internet sites. If not CitiDirect BE® Mobile Frequently Asked Questions 1. If multiple Once you have been set up for CitiDirect BE Mobile, you will receive an SMS with your PIN so that you can opt-in via CitiDirect. Where is the CitiDirect BE Mobile server located? The CitiDirect BE Mobile server is located in the PCI-compliant Citi data center in the United States. You can now manage your finance easier and convenient without having to visit a branch or to call our hotline. Scan the QR code to download* the CitiDirect mobile app It’s easy to make sure we have your up-to-date contact details. Enter the User ID (token number or identifier used in MobilePASS) and click on CONTINUE. Welcome to the CitiDirect Online Banking Learning Center, where you can find a wealth of information on the features and services available through CitiDirect. The MobilePASS token generates dynamic passwords without any required internet or network connectivity. 5. and follow the instructions to activate with a QR code. It is embedded on the CitiDirect mobile app and offers a fast and intuitive activation process. Copy the response generated in the token to the application on your phone. Citibank UK Limited is a company limited by shares registered in England and Wales with registered What is the MobilePASS Token? Users may login to CitiDirect BE ®, CitiDirect BE Mobile and CitiDirect BE® Tablet using one of two SafeWord authentication methods: (i) the existing SafeWord card; or (ii) the new MobilePASS Token downloaded on the user’s personal smartphone or corporate device. into the ‘OTP 1 Token password’ field. Treasury and Trade Solutions Tablet — Users To use the application the phone’s browser must, at a minimum, support XHTML-MP 1. iOS/Apple. Setup — Get direct access to CitiDirect 24/7 with the CitiDirect Mobile App. Once the MobilePASS Token is activated, you will be able to login to CitiDirect BE, CitiDirect BE Mobile and CitiDirect BE Tablet using the mobile application on your Android or Apple device. Then, using a phone, the user scans QR code displayed on the computer CitiDirect Mobile App: For a streamlined experience, downloading the CitiDirect mobile app can help you manage payments, account balances, user access and more. A list of contacts by products available for the country you selected will Note: If you are a new user, you may be required to change your Password (sent by email) and set up the Security Questions. App. Select the User Profile you would like to change. Check Allow Mobile Access. Mobile Token. e r s n o p o Alternatively, to download the CitiDirect mobile app, go to the app store(s) on your mobile device and search for CitiDirect. Scan the QR code to download* the CitiDirect mobile app The CitiDirect mobile app, including the new mobile token, works on the iOS and Android mobile operating systems and is compatible with versions iOS 12 and above, and Android 7 and above. Phone Number: Company Name: Street Address: ZIP/Postal Code: CitiDirect Client Definition – existing clients. Click Go to Details. hide. Open the . On the CitiDirect navigation bar, click Access Management, and then click User Profile. Key points include: - CitiDirect Mobile Token allows easier login to CitiDirect platforms generates a challenge and a response passcode is generated by the utilized token and entered into the system. What should I do? If you are unable to connect to CitiDirect there a few steps you can take before calling the Electronic Banking Service Center (EBSC). and parts of Canada and the Caribbean; No action required by CitiDirect users. If you receive an SMS OTP, then your Citi Mobile Our firm's Financial Services Register number 805574. Scan the QR code to download* the CitiDirect mobile app delivery of physical token • User-friendly dynamic password generation with all-numeric format What is the MobilePASS solution? MobilePASS enables you to log in to CitiDirect BE ®, CitiDirect BE Mobile or CitiDirect BE ® Tablet by using your smart phone to generate dynamic passcodes, instead of a separate physical token. Learn More > Enroll eStatement / eAdvice . e. Verification Screen 10. Account Number 3. vbe tkpmq dnumn eqjuuey hhjgzb qabb ymmpn jlxc lgw eswl