Apple watch still connected to old apple id

Last UpdatedMarch 5, 2024

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Try these steps from Apple. Click Erase Apple Watch. Tap the My Watch tab, then tap All Watches at the top of the screen. Use your Apple Watch without your iPhone nearby. . Aug 1, 2023 · Select All Devices, then click your Apple Watch. Apple Watch Series 3, watchOS 8. icloud. The Apple ID that is on my phone is my current one- I made sure! Jan 5, 2022 · Connecting an Apple Watch to a new apple ID I bought an Apple Watch from eBay, I reset the watch when I received it because the previous owner hadnt reset to factory settings before sending to me. Designed for every kind of outdoor adventure in and out of the water, Apple Watch is perfect for hiking, biking, running, swimming, surfing, and those occasional water balloon fights. On the map, click the More Info button. Mar 4, 2023 · 2) Go to My watch tab in your app in your old phone. Take the watch and it's receipt with the serial number along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you. Nov 12, 2021 · Here's how: On a computer, go to Find My iPhone on iCloud. On a computer, go to iCloud. apple. You can ask apple to remove Mar 28, 2021 · I recently sold my 2020 macbook pro and signed out of my apple ID and everything, but as I was trying to remove one of my emails today from my internet accounts on my new macbook air, my old macbook pro popped up on the message which lets you choose if you want to remove the account from the device you are using at the moment, or all devices linked within your apple ID. */. I have signed out and back in to almost everything I can think ok with the new Apple ID but those few things still show up as an @icloud. I tried everything I could think of to fix this. For backstory, she is still under my moms family plan in terms of payments, but she has her own Apple ID for app downloads, music, etc. At the top of the page, click on “All Devices” to open a list Dec 6, 2021 · Click Remove from Account. If the device is offline, the remote erase begins the next time it is online. " Choose "Erase All Content and Settings. Nothing has worked for me. Community User. Click Remove from Account. Additional information: The check for Activation Lock is made live on line to Apple's servers when you try to setup the device again. Tap the "i" icon next to the watch that you want to unpair, then tap Unpair Apple Watch. Tap Get Verification Code. Dec 11, 2015 · But I got always the same message: Incorrect Apple ID, you can not activate apple watch with this Apple ID. If your device is online: Go to Settings > [your name]. Dec 21, 2021 · my apple watch has an old email address a…. Sep 16, 2020 · Go to Find My iPhone. 3) Click on “ all watches “ on the top of the page. Unless one or the other of these processes is followed, you will be unable to use the watch (there is no way around this security feature). Otherwise the watch will be of no use to you. Jul 24, 2023 · On the Apple Watch, go to "Settings" > "General" > "Reset. About Activation Lock. AirTag and Find My network accessories can be removed from an Apple ID only on iPhone, iPad, or iPod touch. Share. Jan 12, 2024 · Here's how: Keep your Apple Watch and iPhone close together. I did the "remove from my account" but didn't erase it first. To start the conversation again, OLD APPLE ID connected to watch Jan 18, 2022 · Now, hold the Power button until the device shuts down. Mar 26, 2024 · Follow the instructions to regain access to your Apple ID. Follow the onscreen steps to finish setting up. I have deleted it from my list of devices as shown when I log into my Apple ID online. Make sure that your iPhone and Apple Watch are up to date; if they're not, you might not see your backup in the list. Tap Unpair Apple Watch. If the phone number that you want to remove belongs to an iPhone that you can't access, change your Apple ID password . Open the Settings app. " Thanks and have a wonderful day. Then Remove the watch from your Apple ID. When I go to Settings, select my name at the top, select "Name, Phone Numbers, Email", my old number is listed with my new number and email. Wait for the watch to unpair. Then re-try setting it up. Open the Apple Watch app on your new iPhone, then pair your watch with your new iPhone. If you forgot your Apple ID password, you can reset it. Can anyone help? Jun 4, 2024 · With a web browser, go to: https://www. My Apple Watch is still linked to the old account and it won’t let me connect it to my phone saying that I need an email and a password when I don’t remember either of those. Dec 15, 2021 · You can ask apple to remove the activation lock online on this page; Online Activation Lock Removal Tool. 1 reply. Level 1. After following the required steps and the additional steps as a result of various pop ups, your Apple Watch will be upaired. Right off the bat on setup on my Apple Watch App, it is asking for my old Apple ID that used to use on my phone. After Apple Watch unpairs, you can Feb 29, 2016 · 2. While this will erase the data on the Apple Watch, it won't remove the Activation Lock. Feb 13, 2020 · You have to remove the old apple id; On a computer, go to iCloud. Click on Find iPhone. With Apple Watch with cellular and an activated cellular plan, you can stay connected even when away from your iPhone. If the previous owner cannot or will not remove the lock, then the watch is useless to you or anyone else. You could see if any of your friends or relatives has your old number in their contacts. Apple Watch unpaired but still connected to my Apple Account. 9 points. Tap Forget This Device. May 22, 2024 · You can also check your connection in Control Center. As she is trying to set it up, its not allowing her to connect it because it says my apple id is still on the watch. Support. katerina198 Author. Click your Apple Watch. Click All Devices at the top of the screen. Jun 1, 2022 · Remove the Activation Lock Here. On-demand playback will be available after the conclusion of the stream. Nov 24, 2020 · Community User. Mar 24, 2020 · It is probably trying to update acquired apps from your old Apple ID. Then; Set up and pair your Apple Watch with iPhone - Apple Support. Tap the info button next to the watch that you want to unpair. Oct 13, 2020 · Removing old Apple ID from Apple Watch - Apple Community. Then choose a backup from another previous Apple Watch to restore. Or this; If you can't remember/gain access to the apple id that paired the watch to the phone. Before they do this, they should sign out of iCloud on any device where it is signed on. Jan 9, 2024 · My Apple Watch is linked to my old Apple ID I don’t have my old Apple ID account or my old phone. I removed my apple id from the watch. And with Apple Watch Ultra 2, you can snorkel, scuba dive, and freedive down to 40 meters. Jun 19, 2019 · If downloading updates to apps downloaded by the old account that is to be expected, all downloads are permanently tied to the account that downloaded them. Apple will not help you find the previous owner. I got an apple watch for Christmas in 2017 and logged it into this account. 6. Jan 2, 2023 · Unpairing old icloud id in apple watch Hello there, will i still be able to connect my apple watch to a new iphone if i forgot the icloud password of the previous one? And I don’t use the previous icloud id now, i’ve got a new one. Ljungkan Author. Tap Apple Watch, then tap Unpair Apple Watch. Then click your Apple Watch, select 'Erase Apple Watch', and select Next until the device is erased. Dec 8, 2015 · Sign in with their Apple ID > Settings > My Devices > Click on Apple Watch > Click on the "X" > click on Remove. Jan 7, 2024 · Watch Apple ID needs changed. Tap again to confirm, then wait for the watch to unpair. Go to Find Iphone. After the Apple Watch unpairs completely, you can Mar 23, 2021 · Or this; If you can't remember/gain access to the apple id that paired the watch to the phone. Click Remove This Device. Mar 10, 2016 · Restart both devices, turning both off together and then restarting the iPhone first: To turn the watch off: press and hold the side button until they see the Power Off slider; drag the slider to turn off. Go to the My Watch tab and tap All Watches. Then tap Continue. Jan 20, 2021 · Apple Watch Activation/Pairing My sister got an apple watch for Christmas this year, and while trying to pair it, the prompt asks her to connect to an old Apple ID. 4) Click on the watch name you want to unpair. You'll have to take the watch and the original proof of purchase to Apple and ask if they can remove the activation lock. Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Mar 18, 2023 · 3. Aug 31, 2023 · How to remove AirPods or another Find My network device from an Apple ID on Mac. After awhile when I decided to use my Apple Watch came to know that I can’t pair it with my new Apple ID as the watch is still linked to my old account. Oct 21, 2014 · But somehow the phone is still connected to my Apple ID account. Nov 12, 2017 · Close the Watch app on your iPhone: On your iPhone: double-press on the Home button > swipe left / right to the Watch app > swipe up on the app preview to close it. Feb 27, 2022 · Unlockeddevice Author. This initiated another automatic power-off, so then I powered the watch back on. Apr 19, 2024 · From your iPhone, iPad, or Apple Watch. Confirm the action and wait for the process to complete. Start using your Apple Watch with your new iPhone. Dec 14, 2023 · When I go to connect my Apple Watch to my iPhone 11, it asks for my Apple ID password, although it’s no the Apple ID that’s connected to my phone. Aug 4, 2020 · That does not magically delete the Apple ID. Reset the iphone settings, deleted the watch from icloud my devices, create new apple ID but i got always the same (even with the new apple id). If prompted, enter the six-digit verification code sent to your trusted device or phone number and complete sign in. In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. Nov 3, 2021 · Old Locked Email Apple ID Hello, I need help with my apple Id. Then go to Settings > FaceTime, select your Apple ID and tap Sign Out. Dec 25, 2021 · Apple Watch Asking for Old Apple ID. I need to update it and I have tried everything I can think of. Apr 3, 2022 · If you already gave away your Apple Watch, you can erase and turn off Activation Lock from iCloud. May 20, 2022 · Remove the Activation Lock Here. Tap Sign-In & Security. Go to Find iPhone. Or your old carrier may know that number. However, the watch is still asking for my Apple ID password and won't let the new owner link it to her phone/Apple ID. 12 points. It doesn't show up on my Icloud but it shows on the old iPad that it is still connected to my apple ID. Finally click "X" next to remove the Apple Watch from his account. Here’s what the previous owner should do if they opt for the iCloud reset. So I don't have any idea how to activate the watch. If it is still under your iCloud you Oct 24, 2020 · 5. Sep 7, 2022 · Tap Unpair Apple Watch. Aug 15, 2020 · Apple ID Looks like no one’s replied in a while. Select your Apple ID and tap Sign Out. Tap Remove Cellular Plan if you have a cellular Apple Watch Dec 7, 2022 · I just told you how to retrieve the old ID and password - the two links in blue, Tap or click on them. To turn the watch back on: press and hold the side button until they see the Apple logo. For cellular models of Apple Watch, tap Remove [Carrier] Plan. Mac: Choose Apple menu > System Settings (or System Preferences). Keep on holding the Power button and press the Volume Down button for 5 seconds. Community. Select Restore to reinstall iOS. Tap All Watches at the top of the screen. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the May 23, 2024 · Tap Apps & Data and Settings to see how Express Setup will configure your new watch. Apr 7, 2021 · At this point, suggest you contact Apple Support. View in context. The Keynote will be available to stream on apple. iCloud. Play podcasts. Posted on Nov 24, 2020 7:00 AM. For GPS + Cellular models, choose whether to keep or remove your Jul 6, 2023 · Put your watch on its charger and keep it there until you complete these steps. The Apple ID still exists. Jun 28, 2021 · Hey Jbl1465, It sounds like you might be trying to set up your Apple Watch with your iPhone and during the set up process being asked for a password to an unknown Apple ID. You can read more about Activation Lock here: About Activation Lock Jul 26, 2021 · Apple Watch connected to wrong email. baxterbusbee Author. Click the X button next to your Apple Watch. 3. I have reset the Airtag (5 times battery disconnection), but still seems to be attached to the old apple id. You will need to delete them and then reacquire them with the new Apple ID. To turn on your Apple Watch, press and hold the side button until you see the Apple logo. In macOS Monterey or earlier, choose Apple menu > System Preferences. Nov 22, 2020 · If you forgot your Apple ID password - Apple Support. 1. When your Apple Watch connects again, the green iPhone icon appears. You receive an email when the device is erased. Add a comment. For all other models of Apple Watch, there are still things you can do even when you are away from your iPhone and not connected to Wi-Fi. ( 1) Aaaaaaaaaaaaaaahhhh Author. Improve this answer. Open Find My iPhone and select All Devices (at the top). Apr 13, 2022 · Old iPad doesn't show on Find my Device I had a super old ipad mini and was just contacted by someone who found it and its still signed in to my apple ID. It’s an old Apple ID that i used many years ago, and there’s constantly notifications to update my Apple ID settings in settings, but it asks for my old Apple ID password anymore which I don Dec 6, 2020 · You need to remove the Watch from your Apple ID - Go to icloud. If you still see that the devices are disconnected and need help, try the steps below. I changed my Apple ID email address a while ago as it was connected to an old email address. Sign in to iCloud. * Enter your Apple ID password. the watch seems to be connected to the old email address but I Dec 17, 2020 · Dec 17, 2020 1:40 AM in response to Hannahkay_1991. Can anyone help? Apr 2, 2020 · Also, if I go to Settings>Messages>Send & Receive — it shows my phone number, new Apple ID email address, and STILL shows the old email address also as an @icloud. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. Tap the More Info button next to your Apple Watch. Tap Sign in to your [device]. If you see Find My Apple Watch, then Activation Lock is on. 1,401 1 16 24. Here's how: On a computer, go to Find My iPhone on iCloud. If your device is offline: Go to Settings > [your name]. Select All Devices, then click your Apple Watch. Tap Erase All Content and Settings, then tap again to confirm. Only the previous owner can remove the lock by using their Apple ID & password. Select Next until the device is erased. com and sign in with your Apple ID. Old phone Apple Watch was connected to is Feb 24, 2021 · On a computer, go to iCloud. Play music. Or tap Set Up as New Apple Watch if you want to fully customize your new device's settings. I had an old email for a middle school I went to, and me being a kid decided to use my school email for an apple ID. Apr 22, 2024 · Use your Mac to find where you're signed in. Hey, i needed help with my apple watch. . First, bring your Apple Watch and paired iPhone close together. Sep 22, 2023 · Without going back into my old phone, the solution that worked for me was: powering off and on the iPhone 15. Oct 11, 2019 · Upon attempting to reset the Apple ID password, you received a message that the Apple ID doesn’t exist. There are no replies. Aug 2, 2023 · deleted my apple Id with airtag still attached Through my old company mail i had an Apple ID. Tap again to confirm, then wait for the watch to unpair. The person you bought it off needs to follow all these steps; Remove the activation lock so somebody else can use it. In the future, see the 'Before you buy a Apr 4, 2020 · Apple Watch Looks like no one’s replied in a while. My Apple watch, Series 3, has my old Apple ID connected to it. Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen. Then tap "Forgot password or don't have an Apple ID?" and follow the onscreen instructions. com/ (by signing in with their Apple ID > Find My iPhone > All Devices, then select the Apple Watch > Erase Apple Watch Oct 16, 2021 · I have a new apple watch and I am trying to pair it to my phone, however it is automatically syncing to an old apple id that I have. If this setting is off, you might not be able to access your Apple ID and iCloud when not connected to a Wi-Fi network. Choose Apple menu > System Settings. & has not had an issue switching phones with her personal id as well. answered Sep 15, 2015 at 18:23. or phone numbers. I have tried everything. If you don't have your old iPhone or you erased it. Click the remove button next to your Apple Watch. Built to go the distance. Sep 4, 2022 · My Apple Watch is still connected to old Apple ID that was my moms and when I have to download apps or update my watch wants the old Apple ids code. Enter your Apple ID password. Now I ve tried everything. If you want to choose how your new watch is set up, tap Customize Settings. Click Sign in with your Apple ID (or Apple ID), then click "Forgot Apple ID or Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Oct 23, 2021 · How to remove an old phone number associated with Apple ID I recently changed my phone number (same mobile carrier). com, the Apple Developer app, the Apple TV app, and the Apple YouTube channel. Your Apple Watch might still be paired with your old iPhone. Try to restore from a backup. Erase the Watch first. If they won't help you then get your money back as the watch is of no use to you. - Apple Community. The rest of the people, who understand how to change your Apple ID, simply go into the current Apple Account (the one with the ID they want to change), then they change the Apple ID to the new email address. If that sounds right, then it sounds like the Apple Watch have Activation Lock enabled to that Apple ID. When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers: https://appleid. This site contains user submitted content, comments and opinions and is for informational purposes only. Aug 8, 2022 · Remove Apple ID from Apple Watch Hi there, I gave my apple watch to a friend that I had on my apple id. Login with your Apple ID at Settings > Messages > Send & Receive > Apple ID. Open the Settings app on your watch, then tap General > Reset. Click here > Contact - Official Apple Support. From a web browser,sign in to iCloud. I am not able to login using the old account obviously and can’t use my latest Apple Watch due to this. Make sure your iPhone and Apple Watch are up to date; if they aren’t, you may not see your backup in the list. For some reason the old number is still associated with my Apple ID. I’ve recently got my old Apple Watch out to start using again and it wasn’t connecting to my phone properly so I unpaired and tried to reconnect. Mar 27, 2024 · Follow these steps on your paired iPhone to check if Activation Lock is turned on: On your iPhone, open the Apple Watch app. 4. Same thing on FaceTime. How can I get rid of this problem? i think I caused it myself because when I switched Apple id’s I didn’t reset my Apple Watch or phone and that’s why it was still connected. In the resulting sheet that appears to the right choose erase Apple Watch. Apr 26, 2024 · option in Settings: iPhone, iPad, or iPod touch: Go to the Settings app and tap Sign in to your iPhone. Follow. 2. After Apple Watch has unpaired completely, you can pair again. In the All Devices pulldown menu select your Watch. Now it should be ready to set up as a new watch with your new iPhone. com and login; Open Find iPhone. Click any device name to view that device's information, such as the device model, serial number, and OS version. Now when I try to connect to it I receive a message saying it’s still registered to the previous owners Apple ID. Select the Devices tab. Apple Watch supercharges your Fitness+ experience with real‑time, personalized metrics onscreen, like your heart rate, calories burned, and Activity rings. Posted on Dec 26, 2023 11:53 AM. How do we get it past this step? Thank you Ashley [Re-Titled by Moderator] Jan 20, 2024 · If you have an Apple Watch or any other Apple product that your signed into, you could add your new number in settings- password and security. com account. I tried removing old apps on my phone that could’ve been downloaded using my old Apple ID Sep 5, 2023 · Activation Lock is an anti-theft feature that cannot be bypassed. Now i have found out that my airtag was attached to this apple ID. You might need to wait a few days for all your iCloud data to appear. 22 And you get the freedom of audio‑guided walks, runs, and meditations with just your watch and AirPods. A message says "Account Details Unavailable. I now have a new apple ID for my phone and want to switch this new one to my apple watch Open the Apple Watch app on your new iPhone, then pair your watch with your new iPhone. com with your Apple ID. Tap again to confirm. Tap Unpair [your Apple Watch name]. Restart both devices, turning both off together and then restarting your iPhone first: Restart your iPhone, iPad, or iPod touch - Apple Support. Open the Find My app. Watch won’t put since it shows old email. It allows me to go in an change it but it reverts back everytime I try to sink it with my phone. Sep 5, 2020 · Old Apple Watch still saying it is connected to my Apple ID Hi, I have sold my old Apple Watch Series 3. To start the conversation again, Apple watch is connecting to an old account Apple Watch and Apple Fitness+. Dec 25, 2020 · Apple Footer. You will lose Activity, Workouts or settings on your watch that has changed between the last backup and now. Wait until your computer detects the iPhone has entered Recovery Mode. Mar 1, 2022 3:44 AM in response to tuesday128. You will lose Activity, Workouts, or settings on your watch that changed between the last backup and now. I have tried to recover the password for this old id, however in the Data and Privacy website, it says that this id is no longer supported. com. In macOS Monterey or earlier, click Apple ID. It isnt connecting to my iphone i tried multiple things like reseting it and using different phone bit it is connected to my old id but i dont have the possession of my id. Jun 25, 2023 · For an Apple Mobile device: 1. Click your name. If you want your apps linked to your new account delete them and buy and download them on the new account. Open the Watch app on your iPhone and tap the My Watch tab. Tap Sign-In & Security > Two Factor Authentication. Tap Unpair Apple Watch, then tap the Unpair button again to confirm. I’m happy to help. For additional help with your Apple ID, please contact Apple’s Account Security team here: Contact Apple for help with Apple ID account security - Apple Support. But I don't want the old phone to have any more association with my Apple ID. If Dec 26, 2023 · When I first set the Apple Watch up I entered my current Apple ID passwords, 2 years later to now, I have changed my Apple ID password and do not remember my old Apple ID so it won’t allow me to connect my watch to my new phone. Mar 3, 2022 · Unpair Apple Watch if you have its paired iPhone. Dec 8, 2022 · For information about changing the band on your Apple Watch, see Remove, change, and fasten Apple Watch bands. Feb 15, 2024 · Keep your Apple Watch and iPhone close together as you unpair them. Unless you mean you actually went through the process of deleting the Apple ID entirely, which means it's gone. once on, going into the watch settings and selecting the reset option. Take care. Select the device that you want to remove. 3. Open the Apple Watch app on your iPhone. It will not let me skip or move past this. If you're already signed in to iCloud on the iPhone paired with your Apple Watch, you will automatically be signed in to that Apple ID. com and sign in with his Apple ID. So at least I won't be receiving messages and calls directed to him. " If prompted, enter the passcode for the Apple Watch. 5) Click on unpair watch. my apple watch has an old email address and phone number to it that I cannot Mar 13, 2022 · Watch Apple ID needs changed. Aug 28, 2023 · My Watch Isnt connecting, and set/locked on the old id. Click here > Contact Apple for support and service - Apple Support. Kindly help if something can be done. Sep 3, 2017 · To be able to pair the Apple Watch to your own iPhone, you would need the previous owner (who may not be the seller) to either enter their Apple ID and password on your iPhone or to turn the feature off via https://www. If you aren't going to pair with a different Apple Watch or iPhone, you might need to contact your carrier to cancel your cellular subscription. Dec 13, 2021 · See the information in Unpair, restart, or reset your AirPods - Apple Support including the following: On iPhone, iPad or iPod touch: Go to Settings > Bluetooth, then tap next to your AirPods. I just received an Apple Watch as a Christmas Gift, and am now trying to pair it/set it up to my iPhone. Dec 5, 2015 · Just unpair your Apple Watch from your iPhone: Keep your Apple Watch and iPhone close together. Apr 7, 2021 4:19 PM in response to baxterbusbee. 2. (select the watch OS version) Erase Apple Watch – Apple Support (UK) Erasing all content and settings this way erases all media, data, and settings from your Apple Watch, but it does not remove Activation Lock if it has one. " Feb 8, 2024 · Before you can pair Apple Watch again, enter the Apple ID and password that was used to set it up. powering off and on the watch. Cory Klein. And depth. 3 replies. Removed my Apple Watch from my account sold it and now the buyer says it’s still connected to my account and I can’t find it. Fortunately for the buyer, I answered "no" both times. Enter your Apple ID and password. You can ask apple to remove Jan 1, 2024 · My original apple account was suspended and Apple asked me to register new account. Tap the "i" button next to the watch that you want to unpair, then tap Unpair Apple Watch. Your feedback helps others! Learn more about when to upvote > Feb 8, 2024 · If you have the paired iPhone, unpair your Apple Watch: Open the Watch app on your iPhone, tap the My Watch tab, then tap All Watches at the top of the screen. Tap the information button next to your watch's name. After each step, see if your devices can connect. If you can't understand them then contact Apple Support. Release the Power button but keep on pressing the Volume Down button. When the device is erased, click Remove from Account. Mar 1, 2023 · I recently got a new phone and when I go to pair my watch to it, it asks for the password to an old Apple ID that I haven’t used it years to set up FaceTime. Which I have deleted. You will lose Activity, Workouts or settings on your watch that changed between the last backup and now. Click Erase [device]. Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you. This removes the AirPods from all the devices where you’re signed in with the same Apple ID. Nov 14, 2019 · On your iPhone, go to Settings > Messages > Send & Receive. Feb 27, 2024 · Make sure that your iPhone, iPad, or PC has a strong Internet connection and that you've turned on cellular data on your iPhone or iPad by going to Settings > Cellular or Mobile Data. Bring your iPhone near your Apple Watch, wait for the Apple Watch pairing screen to appear on your iPhone, then tap Continue. It will not give me the option to use a different Apple ID. tr sp cg zt jj fn aq vk qz wu