Windows hello face not compatible camera Dec 2, 2024 · After much poking and prodding Windows Hello sign in options now says We couldnt find a camera compatible with Windows Hello Face. Windows community is no help. Try to reinstall Camera Driver. Apr 22, 2022 · Finally, if Windows 10 reports that your camera is incompatible with Windows Face Hello, download the Face Driver and update your camera. Outdated web camera driver. Restart the computer, then go back to the login options, click Settings under Windows Hello Face, and follow the prompts to reset facial recognition. Search for the Windows Hello Face option, and click Uninstall option and then Oct 20, 2021 · Windows Hello Face requires your system to have a camera specially configured for infrared imaging, so not every Windows device with a camera supports this feature. I'm pretty sure I haven't installed any software or drivers or updates right before it stopped working (I might be wrong though). If Windows Hello still isn’t fixed, try resetting the biometric database. Windows 10 Facial Recognition requires a webcam capable of IR (Infrared) or 3D technology May 2, 2022 · I decided to use face recognition for my PC and found that the Face Recognition option is unavailable with the message Windows Hello could not find a compatible camera. I feel like I've tried everything on the Web. 3. The initial problem was that the setup proceeded all the way to the phase Feb 25, 2025 · Step 2: Open the app and click on Start Scan Now button. Dec 14, 2024 · To check if your camera is compatible, follow these steps: a. Apr 13, 2022 · This seems to be a minor problem that i don't have a hello face. I have a Logitech Brio 4K UHD that supports Face, and I used it on the previous build and it worked fine. Control Panel > icon view > Device Manager . Oct 31, 2024 · If your camera is compatible with Windows Hello Face, proceed to the next steps. If your camera is not compatible, you may need to purchase a new camera that is certified for Windows Hello facial recognition. In the setup UI it is only picking up the integrated camera and there is no option to toggle it to the external. Dec 21, 2022 · How do I use facial recognition or fingerprint to sign-in to Windows 11? Windows Hello uses a fingerprint reader or an Intel RealSense camera to confirm your identity and sign you in to Windows. Type Windows… To use Windows Hello, you’ll need a Windows 10 or later device with a compatible camera, as well as the necessary hardware and software components. PC Data Center Mobile: Lenovo Aug 18, 2020 · Microsoft - Learn about Windows Hello and set it up . Use the following steps to enable Windows Hello on your system: Click on the Magnifying Glass 🔍 in the taskbar. Not all webcams are compatible though! Find out what you need, and how to set it up, here. Hello, NimsanduKottage. What Mar 2, 2022 · Windows Hello allows you to use facial recognition to log in to your Windows 11 PC. Thank you, Bernie Harassment is any behavior intended to disturb or upset a person or group of people. Thank you for reaching out with setting up Windows Hello on your ThinkPad T14 Gen1. I have disabled the camera and rebooted. If the Windows Hello Face option is unavailable in the Add an optional feature page, you need to go back to the optional features page. Method - Check your computer to find the type of camera . I had ProSupport look at it, but they concluded the camera isn't supported for Windows Hello. If its the built in camera in a laptop then. Searched for better drivers. The external camera works fine otherwise and is used as the default. SHOP SUPPORT. Ensure it’s” set up and enabled” under the “Windoit’sello Face” section. If your device does not support Windows Hello facial recognition, consider upgrading to a model that does or using an alternative sign-in method. Your camera must be a regular high definition only, hence it will not work. Check Camera & IR Sensor in Device Manager. To use Windows Hello facial recognition, an IR sensor is required. I looked at other threads and tried stopping, backing up relevant docs, and restarting Windows Biometric Service but it didn't make a change. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face ===== Dec 25, 2024 · Windows Hello is not picking up external camera. Why is the camera on my new HP laptop "not compatible with Windows Hello Face" HP TrueVision HD Camera. You can try the methods listed below to fix the problem and get the Windows Hello Face may not work if “Enhanced Windows Biometric Security” BIOS setting is wrong – ThinkPad X1 Carbon Gen11/X1 Yoga Gen 8/X1 Nano Gen 3 MIPI Camera model Feb 19, 2024 · Fingerprint sensors also uses the Windows Hello protocol and that works with Aspire 5 laptops. In order to use facial recognition, your camera needs to have a camera that has infrared capacity. b. Jan 19, 2023 · How To Fix "We couldn't find a camera compatible with Windows Hello Face" Windows 11. Dec 1, 2023 · Purchased a new MSI Modern 15 with Win11 preinstalled and while everything else setup just fine, Hello Face won't work as it says "we couldn't find a camera compatible with Windows Hello Face". Pen and touch No pen or touch input is available for this display Jan 13, 2024 · Choosing the best camera for Windows Hello requires considering several factors, such as video quality, compatibility, security features, and price. Processor 11th Gen Intel(R) Core(TM) i5-1135G7 @ 2. Try resetting Windows Hello settings: Open Settings, select Accounts > Sign-in options. Mar 21, 2024 · I hope Samsung will have the courtesy and sufficiently competent staff to explain in detail why the latest gen 4 Book Pro 16 camera setup does not support windows hello. In case of temporary glitches that prevent proper functioning of Windows Hello face recognition, a compatible IR camera can be used to resolve the issue. Windows Hello enables facial recognition using the infrared (IR) camera of your computer running Windows 11. It won't work with all cameras but you might be able to purchase external compatible camera and connect it with USB. Jun 16, 2020 · Hi Rohandev For Windows Hello Face to work, you need a webcam that has IR (Infrared) or 3D capability, a standard webcam will not work, because Hello uses 3D facial mapping, so it is more secure than the facial recognition used on most mobile phones, which can be fooled using a photo . Oct 16, 2023 · Hi! Sorry to bother anyone reading this. dll Not Found: How to Fix it Feb 24, 2025 · I recently re-installed my Windows 11 PC. Any thoughts on what else to try? Nov 25, 2020 · TOALLIN 1080P Webcam for Windows Hello Face Login, IR Facial Recognition Camera, Windows Hello Compatible Webcam with Microphone, Computer Web Camera, Wide Angle View Nov 12, 2019 · Windows Hello Not Working,(We couldn't find a camera compatible with Windows Hello Face) All of a sudden my Windows Hello has stopped working and on the lock screen it says, "sorry something went wrong, please enter PIN" and in settings it says We couldn't find a camera compatible with Windows Hello Face. As stated, it was working fine before I reinstalled. Installed RAM 32. The set-up option is greyed out as well. In Device Manager window, expand “Cameras” to see the available camera devices. I wanted to setup the face recognition sign in option, but getting a warning that the camera is not compatible with windows hello face. They refuse to recognize any problem other than your camera is Sep 7, 2022 · Windows Hello Face. Take a look at Windows Hello face authentication | Microsoft Docs. Click to “Learn More” and see message: We couldn’t find a camera compatible with Windows Hello Face Jan 29, 2024 · Additionally, if your computer does not have an Infrared (IR) camera, Windows Hello facial recognition will not function properly. Check if your camera is supported by Windows Hello. Once done, kindly perform the additional methods on this article to further troubleshoot the issue: https://thegeekpage. We couldn’t find a camera compatible with Windows Hello face. Check UEFI Settings if Cameras are disabled. This did not allow the users to sign in to the system. If Windows Hello is not available, you will see a message: Windows Hello Face. Press Win + X and select Device Manager. I cannot even remove the Windows Hello Face Recognition because the button is disabled (see . I have this since I bought this laptop 5 months ago. In settings, when I try to set up the face recognition it says "We couldn't find a camera compatible with Windows Hello Face", but the camera is! Also, in the Device Manager there is no Biometrics Devices, but in Camera there are shown 2 cameras. Now, when I go to set up Windows Hello (face), I get "We couldn't find a camera compatible with Windows Hello Face" under "Facial recognition (Windows Hello)". When a user attempts to set up Windows Hello using a camera that does not meet these requirements, they may encounter compatibility issues. May I please know the make and model of your device? Type msinfo in the search bar on the taskbar and click enter. Dans ce tutoriel, nous avons voir les solutions pour corriger ce problème pour activer la reconnaissance faciale dans Windows Hello de Windows 11 ou Windows 10. It seems like you're facing an issue with setting up Windows Hello facial recognition, where the setup option is greyed out and you're receiving the message about a camera not being compatible with Windows Hello Face. This options is currently unavailable - click to learn more. Before proceeding to the solutions make sure you try these workarounds on your computer. Aug 20, 2024 · Dear Nagi Kozman, Welcome to the Microsoft Community . . Updating the HelloFace driver and reinstalling the Windows Hello Face Recognition app are proven troubleshooting fixes. Facial recognition must have a clear view of your face. I understand how frustrating it can be when your camera isn’t recognized for Windows Hello Face authentication, and I'll do my best to assist you. This usually means that your camera is not compatible with Windows Hello face anymore. com/windows-hello-face-is-n May 31, 2021 · If Windows 10 says your camera is not compatible with Windows Face Hello, install the Windows Hello FaceDriver and update your camera. Jul 12, 2024 · Then, type Windows Hello Face in the search box to find the Windows Hello Face option. You may want to refer the Windows Hello section under System requirements for Windows 11 . Go to Device Manager > expand Camera > right click Camera driver > select Uninstall. Remove facial recognition. Go to Settings > System > Troubleshoot > Other troubleshooter > Camera > Run. Settings state camera not compatible with Windows Hello. We Couldn't Find a Camera Compatible With Windows Hello Face FIX [Solution]Are you experiencing issues with your Windows Hello Face recognition not working? Feb 15, 2025 · The issue in my windows 11 pc is, When I try to use the windows 11 hello face sign in registration the camera is opening but if I put my face in front of the camera its not detecting my face. It turned up, Windows Hello face sign-in cannot be setup because it cannot find a compatible camera. Post a screenshot of the resulting dialog box. Tick this option, and click Install. Thus, you first need to make sure you have a compatible camera on your device. It's seems strange that a rather recent computer, with a rather "rich" configuration doesn't provide a compatible camera. It's a hardware limitation since Windows Hello requires an infrared camera for depth perception which is necessary for facial recognition. The specific requirements may vary depending on the type of biometric authentication you want to use, such as facial recognition, fingerprint recognition, or iris scanning. Feb 3, 2023 · We couldn’t find a camera compatible with Windows Hello Face. Jan 29, 2024 · With a compatible IR camera, you can always fix temporary glitches stopping Windows Hello face recognition from working correctly. I am running Windows 10 on MacBook Air 2015. Feb 17, 2022 · First, double-check if your machine is up-to-date with the latest security patches: Kindly go to Start > Settings > Windows Update > Check for Updates. 3 days ago · Upon further research i came upon a article that stated that Windows Hello Face requires a infrared camera which 90% of new laptops dont have. Thanks in advance for your help! Sep 2, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Read more about this topic D3dx11_42. You need to check with your manufacturer and see if your camera is compatible or not. Re-enabled. 【Window Hello Facial Recognition】The webcam is compatible with Windows Hello for Windows 10/11 and enables you to conveniently and swiftly unlock your computer Feb 19, 2023 · Hello, I'm Felipe and I'm an independent Community Expert, and I'll do my best to help you. Verify Windows Hello is Enabled: Go to Settings > Accounts > Sign-in options. Dec 31, 2024 · Hello, Thank you for reaching out to the Microsoft Community and I'll be glad to assist you today. However, in Device Manager, your camera is only listed as "Intel(R) AVStream Camera", which doesn't indicate IR functionality. This option is currently unavailable. Nov 7, 2024 · If you received the error message: We couldn't find a camera compatible with Windows Hello Face and don't know how to fix it, check out this post for 6 solutions! Mar 9, 2023 · When users try to Sign-In they get the error We couldn’t find a camera compatible with Windows Hello face. Nov 30, 2022 · Under "Ways to sign in" > "Facial recognition (Windows Hello)" you can see if the option is available ("Sign in with your face") or not ("This option is currently unavailable"). Such a sensor would appear in Device Manager as an IR camera in addition to your standard webcam. Mar 15, 2023 · I have a Lenovo ThinkPad T15g Gen 1 running Windows 10 Pro 22H2 64-bit. 1. If I am not mistake you need an IR camera for Windows hello. Jan 24, 2024 · I've been trying to configure Hello Face Logon (that I use with an older professional Elite Book), but Windows says that no compatible device is found (model HP ENVY 17. please help thx Jan 17, 2025 · Look for the "Windows Hello Face" section. May 9, 2023 · But "Windows" does not like it. Select [Facial recognition (Windows Hello)] ③, then click [Remove] ④, the face sign-in option will be removed. 【Windows Hello Compatible Webcam】 Hello-One can be used as a normal computer camera, it also compatibles with Windows Hello, with a separate built-in infrared camera, can fast facial recognition and password-free login within few seconds. As for fingerprint, it requires that your computer has a fingeprint reader, typically it is its own button on the computer. My Windows appears to be up to date. If it’s absent, your device may not support this feature. Update your camera driver. Thats absurdit was working fine a couple of days earlier. 0 GB (31. Feb 24, 2020 · To initially troubleshoot this issue, I would like you to follow the following steps below. Nothing you can do on the software end. Comparing, for example, psref p15 will state IR and 720p camera. Windows Hello webcams are relatively rare outside of laptops—not even Microsoft sells one. Trying to configure Windows Hello facial recognition and it gives following error: "We couldn't find a camera compatible with Windows Hello Face". Mine is a HP envy all in one PC. The facial sign-in is enabled by a camera with an infrared sensor. Aug 16, 2021 · I understand your query related to the requirements of Windows Hello Facial Recognition. Download windows hello face recognition driver I accidently uninstall face recognition driver, I can't find the driver on Internet. Check and Update Your Windows 11. We couldn't find a camera compatible with Windows Hello Face. If you are having trouble with Windows Hello facial recognition not accessing the IR camera, here are some steps you can try to resolve the issue: Make sure that your device's camera is compatible with Windows Hello. May 9, 2022 · Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Jan 10, 2025 · Method 2. You would thing the HP represenative would check this first. Its not gonna be easy, since some vendors tend to make a premium feature of certain configurations. Oct 15, 2020 · In September 2020 I bought the Galaxy Book Flex Alpha, and upon doing all the necessary updates, the system still shows me that Windows Hello Face is not an available sign-in option. You could buy an external webcam that supports Windows Hello (most are pricy though, IR is currently a premium), perhaps use your rewards points on the Lemovo 500 FHD Feb 26, 2021 · Hello, I have an Acer laptop, and the facial recognition log in has never worked. TOALLIN 1080P Webcam for Windows Hello Face Login, IR Facial Recognition Camera, Windows Hello Compatible Webcam with Microphone, Computer Web Camera, Wide Angle View Jan 24, 2020 · As the title of this post says. Troubleshooting did not discover any issues and even it, "updated" the driver(s). My name Is Alonso, I am an independent advisor. When selecting a camera, it is essential to ensure that it is compatible with Windows Hello and has the necessary infrared sensors or depth sensors to support the facial recognition feature. Under Windows Hello Face, click Delete. Sort of crazy since the camera is built-in (and HD) and Device Manager says it's from Microsoft as well. Back to But 2 days back my facial recognition stopped working all of a sudden and I started getting below message that "We couldn't find a camera compatible with Windows Hello Face". The camera is equipped with IR. The IR driver shows in device manager. Nov 19, 2024 · Hi, I bought a new Asus Expertbook B5402FVA notebook and instal the windows 11 pro latest version 24H2 on it. Windows Hello Facial recognition requires a special HD IR-3D camera, only a few high-end laptops have such an internal camera, not Aspire 5. Please advise. Go to the manufacturer’s website or check the documentation that came with your camera to verify if it supports Windows Hello. 3 inch Laptop PC 17-ch0000). Before I re-installed Windows, Hello (face) was working fine. Check in Device Manager, if you've IR based webcam installed on your system (refer screenshot). Mar 1, 2023 · Hello Maggie, this is Emily. . Method – Check Settings for “Windows Hello Face” Settings > Accounts > Sign-in Options. Feb 3, 2024 · The camera individually works, both front and back, however as far as face recognition in order to sign in using the "Hello" feature on the Surface Pro 9 it says can't use the camera and defaults to PIN. The Windows Hello Face is not working, saying that my camera is not compatible. When I went to account>Sign-in options, its saying windows hello face recognition option is currently unavailable. My problem is, the windows hello face recognition is inactive in settings panel and it says " we couldnt fina a camera compatible with windows hello" But the notebok has a "720p camera with IR function to support windows hello" which it is clearly written in the product page of Asus Hello, I use a Huawei Matebook 13 i7 from 2020 and I get the following message when I try to unable Hello Face : This option is currently unavailable - click more to learn. My Dell XPS plus with OLED screen has windows hello - always instant on. Nov 2, 2024 · Windows 11We couldn't find a camera compatible with Windows Hello FaceI have removed the drivers and then rebooted. When I try and enable it, I get the "can't find compatible camera" message. I have enabled/disabled the integrated camera wondering if it was a glitch but no luck. 0. Mar 10, 2025 · Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. Threats include any threat of violence, or harm to another. Aug 21, 2024 · We couldn't find a camera compatible with Windows Hello Face Cause These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. It is designed to make signing in to your Windows 11 PC more secure and Nov 3, 2023 · This will help Windows to recognize you no matter wearing glasses on or not. Jan 17, 2025 · This clearly indicates an issue with facial recognition not the camera itself and also probabbly 24H2 not working with many existed 3D camera. what do I do? You will need a special camera for Windows Hello Face Recognition to work. Open Category Cameras . Click on the Update link next to the Camera and wait. Jan 28, 2025 · Facial recognition under Windows Hello requires a compatible camera—usually an infrared (IR) camera or a webcam that supports specific drivers and technologies. ca today and it's a 11th Gen Intel(R) Core(TM) i5-1155G7 @ 2. Step 2: Update Camera Drivers. Only thing I have done so far is to switch out of Windows S. 50 GHz with Windows 11 Home OS. Nov 27, 2019 · I have a Lenovo L390 Yoga with Windows 10 that I have been unable to get Windows Hello Face Recognition working on. Windows Hello face has been out for close to 10 years. Why Is Your Camera Not Compatible? Mar 12, 2019 · If you are purchasing bulk, you have to contact the vendor to find out if that particular model supports Windows Hello or not and also what type of Windows Hello: Facial or Fingerprint. and then it says 'we could not find a camera compatible with windows hello face'. Dell CS have offered a refund. Aug 15, 2020 · Suddenly my face recognition is not working. I am on 24H2 with latest updates. Modify your camera's privacy settings An important part of making Windows Hello secure, is that facial recognition must be confident that the face is a live person and not a photograph or other image. The camera on my laptop is not infrared. Reset your Windows Hello settings. I uninstalled the biometric driver - no joy. Dec 9, 2024 · Hi Will, Welcome to Microsoft Community. How can this be fixed? It's a brand new laptop. 4. Dec 26, 2023 · Camera not compatible with Windows Hello? Learn how to fix this issue and get your camera working with Windows Hello in 3 easy steps. 40 GHz . We've rounded up several PC cameras that do support Windows Hello, so you can add facial recognition Mar 4, 2025 · Under Windows Hello Face, check if it says "This option is currently unavailable" or if it prompts you to set it up again. I have checked in Device Manager and the Facetime HD camera is listed there. The camera works fine in other apps. It is mandatory requirement for Windows Hello Face. Right-click on “Integrated Webcam” and click on “Disable device“. 0 connect to Intel RealSense F200 camera not just using regular USB2. Is it possibly on a list of MS band hardware? Just kidding, I know they don't have such a list. Restart device after. We couldn't find a camera compatible with Windows Hello Face Cause These versions of the Windows operating system do not support (Enhanced Sign-In Security) ESS on a MIPI Camera. I am trying to set up Windows Hello! face recognition but it says that my camera is not compatible. How to Fix We Could Not Find A Camera Compatible With Windows Hello Face Error on Windows 11 Jul 29, 2019 · I'm running Windows 10 with the 1903 Update, Build 18362. It just says 'We couldn't find a camera compatible with Windows Hello Face'. I have tried going into file explorer and install the 2 windows hello face and face migration I clicked install and nothing happened. Sometimes, outdated software can lead to compatibility Sep 19, 2023 · Un des problèmes courant est que Windows Hello refuse de configurer la reconnaissance faciale en indiquant le message “nous n’avons pas trouvé de caméra compatible“. How Windows Hello Works with a Webcam Windows Hello is an alternative to traditional passwords. 2. Expand Imaging Devices or Cameras and look for an IR Camera or Hello-compatible device. Common Issues with Face Recognition. Method 3. After digging on previous posts here, I learned that Windows Hello needs to check depth and that is for security to make sure that a picture of the owner cannot be held against Windows Hello face recognition requires an infrared camera; it's not compatible with just any regular webcam. Here are some common problems that causes facial recognition issues are: Camera Compatibility: Standard webcams don't support Windows Hello facial recognition. Restrictions with Windows and ESS on MIPI Camera and Windows Hello Face. 7 GB usable) System type 64-bit operating system, x64-based processor . Jan 28, 2024 · Try the Camera Troubleshooter. TY Jun 1, 2020 · Device Manager window will be opened. Aug 28, 2023 · I did a clean Windows 10 Pro install, and everything went great and the system works fine Except Windows Hello Face. 50GHz 2. Dec 2, 2021 · I have purchased a new HP laptop from Costco. It says 'We couldn't find a compatible camera' I've updated and reinstalled the camera drivers, tried a different Windows profile, restarted the Biometrics service Oct 6, 2021 · we could not find a compatible camera with Windows Hello Face. Then, ensure that the Windows Biometric Service is active. 4 days ago · Hello, This means the camera doesn't have infrared capability, which is required for facial recognition. I had this same issue with my Logitech Pro 9000 camera (the reason I purchased another) cheaper USB camera. Yet, Device Manager shows the there is a proximity sensor, which I have not seen on other Dell laptops. Type and search [Sign-in options] ① in the Windows search bar, then click [Open] ②. On analysing the error, we got to know about the factors that could be responsible for this problem in the system and they are listed below. i do not understand why i need the camera to be compatible, or facial recognition. This is an expensive laptop and the first I have owed that doesn't support windows hello. a video said i need that, and said briefly i can install facial recognition, but it seemed to say i just install the hello software, but that is already installed. According to psref E14, it only comes with a 720p camera. I hope this addresses your query. Windows 10 Hello Facial Recognition is more secure than most of the facial recognition technologies used on devices these days and it requires a webcam with Infrared capability The Yoga C930-13IKB has a standard 1 M, 720P HD webcam and so, it is not compatible with Windows Hello Facial Recognition. There can be many reasons for the feature failing to work. Check Device Compatibility: Ensure your camera is compatible with Windows Hello. Even an external IR camera which was detected earlier and was working even with Windows Hello, stopped getting detected too. If you see "We couldn't find a camera Apr 15, 2024 · If you are still getting the could not find a camera compatible with Windows Hello Face error, you need to install the Hello Face inf file. Restart device once again. Do you need a special camera for this? Also, is there ant Jul 17, 2023 · I'm not able to use facial recognition to login to my Lenovo laptop. How to Fix Windows Hello Camera Not Detecting Face Ensure the Feature is Installed. 267 and as I mentioned, it just stopped working all of a sudden. Press & hold the Shift Key and select "Restart" from the power options. If available, try removing and re-enrolling your face. I tried mutliple steps to fix this problem but Sep 11, 2020 · Hi Arshad I am Dave, an Independent Advisor, I will help you with this . Back to Table of Contents . 40GHz 2. I would recommend that you do the following my friend. My PCs are mini PCs from Beelink (GTR5) and Minisforum (HX99G), both using the USB3. By default, win 11 update auto updates only critical win updates, and nothing else unless you have made the mistake of selecting the "Get latest updates" option, and if you have turn it off. I opened the Camera app, and it appears to be working. Not sure what changed. While trying this registration the IR lights blinks very randomly and never gets off. You can either check with HP support to verify this, or go to HP's support website to find the exact model of yours to review the specs. Step 3: A list of driver issues will appear on the screen. Dec 31, 2020 · I recently purchased a Microsoft Laptop Go. If Windows Hello is not available, you will see a message: Windows Feb 4, 2025 · However, upon checking the device specifications, the Intel NUC M15 Kit EVO LAPRC710 does have an Infrared (IR) camera, which means it should support Windows Hello facial recognition. Nov 24, 2021 · The face recognition was working properly in Windows 10, before the format. I don't know whether or not the X1 Carbon's built-in camera works with it, but hopefully someone else is more knowledgeable about that. I am having trouble trying to setup Windows Hello Face.
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